FAQ

I offer a range of personalized pet care services, including individual dog walks, pet drop-ins, and house sitting or in-pet-home daycare. Whether your pet has fur, feathers, scales, or fins, I’m here to provide loving and attentive care while you’re away. Let’s chat about how I can help!

I offer ongoing, recurring walks and drop-ins for clients looking for consistent, reliable care each week. Recurring bookings are scheduled on a monthly basis, which allows me to reserve dedicated time in my schedule and maintain continuity for both you and your pet. To ensure each pet receives attentive, high-quality care, I limit the number of recurring clients I take on each day to three at a time. Because of this structured scheduling, recurring services are arranged in advance and follow a consistent booking format. My standard cancellation policy still applies, and if schedules change frequently, we can always switch to flexible, as-needed bookings instead. If you’re interested in a recurring schedule, feel free to reach out—I’m happy to go over details and see what would work best for your needs.

For new clients requesting house-sitting stays, I require a 3-day trial visit before any longer booking. This allows me to be your pet’s sole in-home caregiver temporarily, ensuring they are comfortable with me, routines are clear, and we’re a good fit for each other. It helps your pet adjust smoothly and sets the foundation for a positive, stress-free care experience. Standard arrival time is 5:00 PM on the start date, with departure by 11:00 AM on the final day. Requests outside of these times may be accommodated depending on availability and are subject to additional fees.

I provide semi-structured updates during or after each visit, including detailed notes on your pet’s mood, behaviour, health, eating habits, and the condition of your home, along with plenty of photos and occasional videos. Updates can be sent via your preferred method—text, email, or messaging app. Let me know any specific communication preferences beforehand, and I’ll tailor updates to suit your needs.

At this time, I do not provide grooming services. My focus is on personalized pet sitting, dog walking, and enrichment-based care to ensure each animal receives attentive, individualized support. If grooming becomes something I can offer in the future, I will update my services accordingly.

I do not provide routine pet transportation. However, if a veterinary visit or emergency arises while your pet is in my care, I will immediately contact you and your listed emergency contacts to arrange private transport. If no one is available, the booking agreement grants me permission to arrange assistance through my emergency contacts or a trusted pet-friendly service, such as UberPet. All transportation and veterinary expenses incurred for necessary or emergency care are the responsibility of the pet owner, as outlined in the booking agreement.